Privacy Policy
Introduction
Svarup complies with the Indian Information Technology Act, 2000, and the rules made thereunder when dealing with personal information. Personal information is information about an identifiable individual (a natural person).
This policy sets out how we will collect, use, disclose, and protect your personal information.
This policy does not limit or exclude any of your rights under these laws. For further information on your rights, you may consider consulting legal experts or visiting [appropriate governmental websites].
Changes to This Policy
We may change this policy by uploading a revised policy onto the website. The change will apply from the date that we upload the revised policy.
This policy was last updated on 16-05-2024
Who Do We Collect Your Personal Information From?
We collect personal information about you from:
- You, when you provide that personal information to us, including via the website and any related service, through any registration or subscription process, through any contact with us (e.g., telephone call or email), or when you buy or use our services and products.
- Third parties where you have authorized this or the information is publicly available. If possible, we will collect personal information from you directly.
How We Use Your Personal Information
We will use your personal information:
- To verify your identity.
- To provide services and products to you.
- To market our services and products to you, including contacting you electronically (e.g., by text or email for this purpose).
- To improve the services and products that we provide to you.
- To bill you and to collect money that you owe us, including authorizing and processing transactions.
- To respond to communications from you, including a complaint.
- To conduct research and statistical analysis (on an anonymized basis).
- To protect and/or enforce our legal rights and interests, including defending any claim.
- For any other purpose authorized by you or the law.
Disclosing Your Personal Information
We may disclose your personal information to:
- Any business that supports our services and products, including any person that hosts or maintains any underlying IT system or data centre that we use to provide the website or other services and products.
- Other third parties (for anonymized statistical information).
- A person who can require us to supply your personal information (e.g., a regulatory authority).
- Any other person authorized by the law (e.g., a law enforcement agency).
- Any other person authorized by you.
Protecting Your Personal Information
We will take reasonable steps to keep your personal information safe from loss, unauthorized activity, or other misuse.
Accessing and Correcting Your Personal Information
Subject to certain grounds for refusal set out in the law, you have the right to access your readily retrievable personal information that we hold and to request a correction to your personal information. Before you exercise this right, we will need evidence to confirm that you are the individual to whom the personal information relates.
If you want to exercise either of the above rights, email us at [insert email address]. Your email should provide evidence of who you are and set out the details of your request (e.g., the personal information or the correction that you are requesting).
We may charge you our reasonable costs of providing to you copies of your personal information or correcting that information.
Internet Use
While we take reasonable steps to maintain secure internet connections, if you provide us with personal information over the internet, the provision of that information is at your own risk.
Cookies
We use cookies (an alphanumeric identifier that we transfer to your computer’s hard drive so that we can recognize your browser) to monitor your use of the website. You may disable cookies by changing the settings on your browser, although this may mean that you cannot use all the features of the website.
Contacting Us
If you have any questions about this privacy policy, our privacy practices, or if you would like to request access to, or correction of, your personal information, you can contact us at support@svarup.com